Privacy Policy

Effective Date: November 21, 2024

Heather Hargrove, LLC

1. Information We Collect

We collect personal information you provide directly to us, including but not limited to:

Name, email address, and phone number.Business details shared during consulting or coaching.Payment information when you purchase our services or enroll in courses.Any other information you voluntarily provide when interacting with us.

We may also collect technical data, such as your IP address and browsing activity, through cookies or similar technologies to enhance your experience on our website.

2. How We Use Your Information

We use the information we collect to:

Provide consulting, coaching, and business system services.Facilitate course enrollment and access.Process payments securely.Respond to inquiries and provide customer support.Improve our website functionality and user experience.Send updates, marketing communications, or promotional offers (you can opt out at any time).

3. Information Sharing

We do not sell, rent, or share your personal information with third parties. The only exceptions are:

Payment Processors: Your payment details may be securely processed by third-party payment platforms (e.g., Stripe or PayPal).Legal Compliance: If required by law or to protect our legal rights, we may disclose your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Analyze website usage.Customize your browsing experience. You can adjust your cookie preferences through your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. User Rights

Depending on your location, you may have the following rights:

Access: Request a copy of the personal data we hold about you.Correction: Request updates or corrections to your data.Deletion: Request deletion of your data, subject to legal or contractual obligations.

To exercise these rights, contact us at. [email protected].

7. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

8. Handling Sensitive Client Data

In the course of providing our consulting and coaching services, we may be granted access to your business platforms, passwords, and other sensitive data. We commit to:

Using such access only for the agreed-upon purposes.Storing access credentials securely using encryption or other best practices.Immediately notifying you of any suspected data breach affecting the security of your credentials.

We recommend using temporary credentials or sharing access through secure methods (e.g., password management tools).

9. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will take effect immediately upon posting on our website. We encourage you to review this Privacy Policy periodically.