Working with people who are responsible for a lot. Teams, clients, decisions, and outcomes. The business exists because they make it work, day after day, often without much margin for error.
Over time, that responsibility starts to show up in the way the business runs. Things get handled manually longer than they should. Systems are pieced together. Knowledge lives in conversations instead of documentation.
This is the kind of work I’ve spent years doing. Getting into the details. Organizing what’s scattered. Putting structure in place so the business isn’t so dependent on one person holding it all together. Focusing on clarity, consistency, and creating ways of working that actually hold up as the business grows.
I believed working harder was the answer. That being capable meant carrying more. I grew up around discipline and responsibility, served in the Army, and moved into corporate leadership where getting things done was the expectation.
From the outside, it looked fine. Managing teams, building systems, and keeping everything moving while raising kids and earning my degrees. I thought that was just what success required.
Then I started noticing something I couldn’t ignore. I watched smart, capable people burn their businesses to the ground and walk away. Not because they failed, but because the business no longer fit their life or how they wanted to work.
Most of the time, it wasn’t intentional. People were copying structures, tools, and processes without stopping to ask if any of it actually made sense for them.
That realization changed how I work. I stopped focusing on doing more and started focusing on building businesses that support the people running them.
This is for leaders who are capable, committed, and tired of being the glue holding everything together. The ones who want their business to work without everything depending on them.
If things wobble, we steady them.
If something breaks, we fix it.
You don’t have to carry it alone.
The West Wing, Game of Thrones, Friends
Good coffee + uninterrupted quiet
Mountain goat
Anything I don’t have to plan
Denzel Washington
Your Rich BFF (Vivian Tu)